Service Agreement

THESE TERMS OF SPRINTER SERVICE (“Service Terms”) ARE A LEGAL AND BINDING AGREEMENT BETWEEN YOU AND MARIE DEVAUGHN LUXURY TRANSPORTATION governing your use of the services (“Services”) offered by TRANSPORT RESERVATION.

         TERMS AND CONDITIONS PRIOR TO BOOKING 

Payment:   50% deposit is due at time of execution of this Agreement paid via Credit Card Authorization Form. The remainder is charged the day of the event (“Payment Due Date”).  If no other arrangements are made for payment, Customer authorizes the Company to charge the credit card on file on the Payment Due Date.

CREDIT CARD PROCESSING:  Credit cards are processed on the day of the trip. The charges will appear on your statement as the date of processing. All transactions are handled in a safe, encrypted format by a secure server to ensure MARIE DEVAUGHN LUXURY TRANSPORTATION and our customers’ maximum security, and the assurance that your information stays confidential, private, and safe. We pledge to continually adopt new security technology as it becomes available. If you have any questions about your privacy or the security of our website, please contact us. Please read our Privacy Policy for more information about our collection and use of your credit card and other personally identifiable information.

VIRTUAL CREDIT CARDS:   MARIE DEVAUGHN LUXURY TRANSPORTATION does not accept online-only, virtual credit cards or any other type of “single-use” card number security product or one-time use credit card number that may be provided by credit card companies for online use.  MARIE DEVAUGHN LUXURY TRANSPORTATION shall not assume responsibility or liability in connection with the use of online-only, virtual credit cards or any other type of “single-use” card number security product or one-time use credit card number that may be provided by credit card companies for online transactions. MARIE DEVAUGHN LUXURY TRANSPORTATION shall have no obligation to honor transactions made with such cards.

RATES AND BILLING:  All rates are subject to audit after order completion. Occasionally changes must be made to correct mathematical errors or to reflect the actual parking fees, additional stops and waiting time.

Cancellation:  Cancellations made in writing a full 30 calendar days or more prior to the Event will be issued a full refund of the 50% Deposit.  Cancellations made a full 7 calendar days before the Event will be issued a credit in the amount of 50% of the Deposit to be used within 1 calendar year of the cancellation date and the remaining 50% of the Deposit will be non-refundable.  Cancellations made 7 calendar days or less prior to the Event will forfeit all deposits.

Warranty. Company warrants that the Sprinter Vans have undergone regular maintenance and are in good, clean condition.  The foregoing warranty does not warrant that the Sprinter Vans will be free from unforeseen mechanical defects.  In the event of an unforeseen mechanical defect during the rental period, the Company will only be liable for making up any lost time at a mutually agreed upon date in the future.  No refunds are given for unforeseen mechanical defects that prevent the Company from fulfilling the transportation services.

Assumption of Risk.  Company does not guarantee the safety or assume any responsibility for any personal articles or items lost, stolen, damaged, or left in the Sprinter Vans.  Company is not responsible for delays in departure and arrival caused by weather, road conditions, hazards, accidents or other unforeseen events, including force majeure.

Hold Over/Overtime. Customer acknowledges that it is important for scheduling purposes to reserve the Sprinter Van for the maximum hours needed, and that the services begin on time, to prevent an early termination if the vehicle is reserved by a third party and to avoid overtime charges.  There is a 15 minute window past the stated drop-off time, before overtime fees will begin to apply.  Overtime fees are billed in ½ hour increments and will be charged to the card on file at the conclusion of the service.  

Rules and Special Conditions.  Customer is responsible for all activities of passengers in their party and agrees to ensure all passengers abide by the following rules and conditions:

1. Only the number of persons contracted for shall be allowed to occupy the Sprinter Vans during     the rental period.  In no event shall the Sprinter Vans be loaded beyond seating capacity.
2. The following activities are prohibited in or within one hundred (100) feet of the Sprinter Van:
3. Consumption of alcoholic beverages by a minor.
4. Consumption of illegal drugs.
5. Smoking.
6. Violent or unruly behavior
7. Conduct causing, or in drivers opinion, likely to interfere with safe operation of the Sprinter Van.

Company reserves the right to immediately terminate or cancel services, without refund of contract price or deposit, if any violation of the above stated conditions are observed.

Damage.  A $250 damage security deposit is due at time of booking, refundable within 14 days after your booking has been completed, and the Sprinter Van(s) have been cleaned and inspected for damage.  Customer agrees to pay for any and all damage and cleaning which is required as a result of the conduct of any person in their party.  Specifically, such damage includes, but is not limited to, burns, spillage, vomiting, broken glassware, scratches, stains and broken windows, seats, and mirrors. $400 fee for smoking in Sprinter. Customer authorizes the Company to charge any damage fees above the security deposit amount to the credit card on file.  If the credit card is not able to be charged, Customer agrees to remit payment on demand.

Hold Harmless.  Customer agrees to hold the driver and Company, its officers, employees, agents and assigns, harmless for any and all negligence or gross negligence in the maintenance and operation of the Sprinter Van.  Customer agrees to indemnify the driver and Company for any and all costs and fees incurred in the defense of any claim made against them arising out of and in connection with this Agreement and the services provided hereunder.

Severability.  Except as otherwise stated in this Agreement, each term of this Agreement, and any portion of any term, are severable.  If any provisions are found to be unenforceable, the remainder of this Agreement will continue in full force and effect. 

Governing Law.  This Agreement is governed by Florida law.

Jurisdiction.  Customer and Company consent and irrevocably submit to the jurisdiction and venue of any court of competent jurisdiction located in Hillsborough County, Florida, and waive any objection to the jurisdiction and venue of such courts. 

Costs and Attorneys’ Fees.  If a claim for amounts owed by Customer to Company is asserted in any legal proceeding or if either Customer or Company are required to enforce this Agreement in a judicial proceeding, the party prevailing in such proceeding will be entitled to reimbursement of its costs and expenses, including reasonable accounting and attorneys fees.  Attorneys fees will include, without limitation, reasonable legal fees charged by attorneys, paralegal fees, and costs and disbursements, whether incurred prior to, or in preparation for, or contemplation of, the filing of written demand or claim, action, hearing, or proceeding to enforce the obligations of the parties under this Agreement.

Entire Agreement.  This constitutes the entire Agreement between Company and Customer.  There are no other oral or written understandings concerning the subject matter of this Agreement.  This Agreement may only be modified by a written Agreement signed by both parties.